Optum Learn is our digital learning platform, giving you 24/7 access to over 100 interactive training courses and is free for all users.

Browse our library of virtual and interactive learning, earning badges and certificates as you go. You can also access our online calendar of free live webinars.

As a CPD accredited learning provider, we have a range of Optum Learn courses, including EMIS-X, that can progress your professional development.

Visit the login page and click register. An email will be sent to you to verify your account. If you cannot locate the email, please check your junk or spam folder.

Visit the login page and select sign in.

1. Go to the Optum Learn login page and select Forgotten your username or password.
2. You will receive an email with instructions on how to reset your password.

If you cannot locate the email, please check your junk or spam folder.

To change your password when already logged in:

1. Click on your profile image at the top of the screen.
2. Select Preferences.
3. Select Change password.
4. Follow the onscreen instructions.

Most modern browsers will allow access to the website. Acceptance of cookies will be required for account tracking purposes.

1. Click on your profile image at the top of the screen.
2. Select Profile.
3. Select Edit profile.
4. Make the required updates to your profile.
5. Select Save.

1. Click on your profile image at the top of the screen.
2. Select Preferences.
3. Select Notification preferences.
4. Toggle the switches to enable/disable the relevant notifications.

Courses are individual learning spaces that contain activities and resources. Activities can range from interactive elements, videos and documentation. Some activities will require you to complete an assessment, whereas others require you to simply view the activity to complete it.

The completion status will state ‘Completed’ next to the activity.

Badges are a good way of celebrating achievement and showing progress. Badges may be awarded based on a variety of chosen criteria and may be displayed on a user's profile.

Courses will show as recommended based on previous enrolment and any interests shown on your profile.

Interests are a selection of tags placed against courses or activities. These can be related to job role or subject matter and can be added to the user profile.

Bookmarked courses are any courses you have bookmarked on the ‘All courses’ page.

1. Go to All courses.
2. Use filters to narrow down selection.

1. Click View course.
2. Review course information.
3. Click Enrol me.

Please check your junk or spam folder. If you still have not received the email, contact your organisation’s local IT and ask them to check for any issues in receiving emails from Optum Learn.

There is a link at the top of the website where you can leave feedback.

A webinar is an interactive, web-based teaching event, where a speaker or multiple speakers deliver a video presentation to a large group of attendees. If you miss a webinar, they are all available to view on our recorded training sessions page.

Please check your junk or spam folder. If you still have not received the email, contact your organisation’s local IT and ask them to check for any issues in receiving emails from Optum Learn.

This will be a registration email that a member of your organisation has requested on your behalf. They will have determined that Optum Learn would be useful for your job role.

Yes, if you have created your account using an email still accessible to you (for example NHS mail or personal account).

1. Click on your profile image at the top of the screen.
2. Select Profile.
3. Select Edit profile.
4. Change the details within the ‘Email-based self-registration’ section.
5. Select Save.

If you cannot access the email address used to sign up, we are unable to transfer your details to another account. You will need to create a new account.